Track My Order

How to track my order?

Normally, the tracking information and tracking website will include in the email sent out by the system automatically when the product has been sent.

I can't get the shipping update, what should I do?

Contact us, we will provide it to you. We are truly sorry for the situation that you can't get your tracking information on the website. Sometimes it's due to the website settings or shipping courier.

But no worries, just let us know, and we will check your order's shipping status.

When will my order arrive?

You can get the estimated delivery time through the Shipping Policy. 

If the shipping time exceeds the estimated delivery time, please contact us, and we will confirm your shipping status.

Where do I find my order number?

Your order number can be found in the confirmation email you receive at the time of the purchase which was sent to the email address entered at the checkout page.

If you have any questions about your order or shipping status, please provide your order number when contacting our Customer service which will help our team provide efficient customer service.